Privacy policy
This privacy policy explains how GTEOM Group OÜ, trading as PangeaVox Translation, collects and processes personal data through globaltranslations.org.
Please read this privacy policy carefully. It should be read together with our Terms and Cookie Policy.
1. Who we are
GTEOM Group OÜ is the legal entity behind PangeaVox Translation. We are based in Estonia and can be contacted at contact@globaltranslations.org.
2. Scope of this Privacy Policy
This Privacy Policy applies to personal data processed through globaltranslations.org and in connection with our translation and related language services.
3. Personal data we collect
We may collect contact details, communication content, project details, technical usage data and other information you provide when you contact us or use our services.
4. How we use personal data
We use personal data to respond to enquiries, provide services, manage projects, improve our website and services, comply with legal obligations and protect our legitimate business interests.
5. Client files and confidentiality
We treat client files and related communications as confidential and apply appropriate organisational and technical measures to protect them.
6. Processing personal data on behalf of clients
In some cases, client materials may contain personal data relating to third parties, such as employees, customers, contractors, patients, applicants or other individuals.
Where we process such personal data on behalf of a business client and in accordance with that client’s documented instructions, the client may act as the data controller and we may act as the data processor within the meaning of the GDPR.
Where required, we can enter into a data processing agreement with the client before the project begins.
The client is responsible for ensuring that it has a lawful basis for providing the relevant personal data to us and for giving any notices or obtaining any consents required under applicable data protection law.
We process such personal data only for the agreed project-related purposes, unless we are required by law to process it otherwise.
7. AI-assisted tools
Where appropriate, we may use AI-assisted tools to support service delivery, with safeguards designed to protect confidentiality and data security.
8. Cookies and analytics
We use cookies and similar technologies to operate the website and understand usage. Please see our Cookie Policy for details.
9. Marketing communications
Where permitted by law, we may send service-related or marketing communications. You can opt out at any time.
10. Recipients of personal data
We may share personal data with trusted suppliers, professional advisers, technical providers and competent authorities where required.
11. International transfers
If personal data is transferred outside the EEA, we apply appropriate safeguards in line with applicable data protection law.
12. Data retention
We keep personal data only for as long as necessary for the relevant purposes, including legal, regulatory and contractual requirements.
13. Security
We implement proportionate technical and organisational measures to protect personal data against unauthorised access, loss, misuse or alteration.
14. Your rights
Depending on your location and applicable law, you may have rights to access, rectify, erase, restrict or object to processing, and rights to data portability.
15. Right to withdraw consent
Where processing is based on consent, you may withdraw consent at any time. Withdrawal does not affect processing carried out before withdrawal.
16. Right to complain
You may lodge a complaint with a competent supervisory authority if you believe your personal data has been processed in breach of applicable law.
17. Automated decision-making
We do not carry out solely automated decision-making that produces legal or similarly significant effects in relation to website users.
18. Third-party websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices or content.
19. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
20. Contact us
If you have questions about this Privacy Policy or our data protection practices, contact us at contact@globaltranslations.org.
For the Cookies policy please see here.